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CENTRAL INSTITUTE OF HORTICULTURE

Department of Agriculture, Cooperation & Farmers Welfare
Ministry of Agriculture & Farmers Welfare

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CITIZENS CHARTER

CITIZENS CHARTER/CLIENTS CHARTER FOR CENTRAL INSTITUTE OF HORTICULTURE (2016-2017)


VISION

To emerge as the pioneering, innovative, farmer focused and self-supporting institute in the country.



MISSION

To provide excellent, innovative and relevant training to all the stakeholders so as to empower individuals and enable horticulture industry to bring about socio-economic development and sustainability in North East Region.


OBJECTIVES

  • Capacity building by training of trainers and farmers/beneficiaries.
  • Demonstration of improved production technologies.
  • Accreditation and certification of nurseries in NER
  • Follow-on extension support in the field of horticulture.
  • Promotion of organic cultivation of horticulture crops.
  • Establishing convergence and synergy among programmes in the field of horticulture.
  • Monitoring of centrally sponsored programmes in the area of horticulture.

FOCUS AREAS

  • Training of State Govt. officials and farmers/beneficiaries of North Eastern Region
  • Three months Certificate Course under Skill Development
  • Production and supply of quality planting material
  • Accreditation and certification of nurseries in NER
  • Transfer of technology through method and result demonstration and publication of folders, manuals, leafles etc
  • Promotion of organic farming
  • Post harvest, marketing and agri-business promotion through exhibition, seminars, workshop, exposure trip, buyers’ seller meet
  • Coordination with state horticulture departments of NER and other National organizations
  • Monitoring of centrally sponsored programmes in the area of horticulture

MAIN SERVICES/TRANSACTIONS

Sl. No. Service(s) /
Transaction(s)
Weight Responsible
person
(Designation)
Email & Mobile Process Documents
Required
Fees
Category Mode Amount
1 Training for farmers & officials of NER 10 Ms.Shisarenla Asst. Horticulture Specialist This email address is being protected from spambots. You need JavaScript enabled to view it.
9615202114
Organising of trainings in horticulture sector in coordination with State Departments Request letter from farmers/NGOs & Govt. deptts. Of NER N/A N/A N/A
2 Three months Certificate Course 10 Mr.Prabin Das Marketing Specialist This email address is being protected from spambots. You need JavaScript enabled to view it.
8974343236
Conducting of three months certificate course Dully filled application form with age & education proof N/A N/A N/A
3 Nursery Accreditation 10 Mr.Lichamo Asst. Horticulture Specialist This email address is being protected from spambots. You need JavaScript enabled to view it.
9856818926
Accreditation & certification of Nurseries in NER after inspection by committee Dully filled application form with demand draft N/A N/A N/A
4 Quality Planting Material Production 10 Mr.A.K.Singh Horticulture Specialist This email address is being protected from spambots. You need JavaScript enabled to view it.
9402830316
Production of quality planting material of focused crops of NER and sale Indents for requirement of planting material N/A N/A N/A
5 Demonstration of improved technologies in NER 10 Mrs.Meribeni Horticulture Specialist This email address is being protected from spambots. You need JavaScript enabled to view it.
9402830406
Demonstration of improved production technology of focused crops of NER Request letters from Farmers N/A N/A N/A
6 Settlement of TA/DA and payment to service providers and suppliers 10 Mr.Babu Singh Administrative Officer This email address is being protected from spambots. You need JavaScript enabled to view it.
9402927787
Settlement of TA/DA bill of staff & resources persons/various committee of the institute, payment to suppliers, vendors for proper invoices submitted Bills & invoices complete in all respect N/A N/A N/A

LIST OF STAKEHOLDERS

Sl. No. Stakeholders
1 Farmers of North East Region.
2 NGOs working in Horticulture Sector of North east Region.
3 Department of Horticulture of North East Region.
4 Research and other National level organisations.
5 Central Agriculture Universities, State Agriculture Universities and other Central Universities.

INDICATIVE EXPECATATIONS FROM SERVICE RECIPIENTS

Sl. No. Indicative expectation from Service Recipients
1 Timely submission of indents and requirements
2 Filling up of forms and documents in proper format as per requirements
3 Timely follow up action by the recipients

COMPLAINTS & GRIEVANCES

Name of public Grievance Officer Landline Mobile Email
Dr. Lallan Ram 03862-247707
03862-247249
9436276767 This email address is being protected from spambots. You need JavaScript enabled to view it.